First responders: thank you for all you do.
Through this program, first responders are eligible for an exclusive cash reward toward the purchase or lease of eligible new Ford or Lincoln vehicles. Additional details about this exciting offer are below.
Who is Eligible?
The First Responder Exclusive Cash Reward is available to eligible first responders who are residents of the United States. You are eligible to verify as a First Responder if your occupation is any of the following:
Law Enforcement Officers
Active Police Officers (Federal, State, and Local)
Sheriff / Sheriff’s Deputy
Correctional Officer (Private, for-profit correctional institutions also acceptable)
State Trooper
Federal Law Enforcement Officer (examples: Customs & Border Protection Officer, Air Marshal, etc.)
Park Police & Park Rangers
Pretrial Services Officers
Probation & Parole Officers
Bridge & Tunnel Officers
Detention Officers (Private, for-profit correctional institutions also acceptable)
Railroad Police Officers
School Resource Officers
Auxiliary & Reserve Sheriff Deputy or Police Officers
Animal Control Officers who are credentialed as Law Enforcement Officers
Fire Marshals who are certified Law Enforcement Officers
Court Bailiffs/Court Officers (must have law enforcement credentials)
Firefighters
Career Firefighter
(Federal, State and Local)
Wild-land Firefighter/ Prescribed fire burn manager
Volunteer Firefighter
Fire Marshal
Emergency Medical Technicians
Emergency Medical Technician (EMT)
Paramedic
Medical Helicopter Pilot
911 Dispatchers
Police, Sheriff, Fire or EMS Dispatcher
Fire Communications Officer
Public Safety Telecommunicator
Proof of Eligibility
Verify First Responder eligibility using on of the items listed below:
- Law Enforcement Officers: Valid law enforcement ID card, paystub, Standard Form 50 (SF-50). Note: U.S. government IDs cannot be used for verification purposes. TSA ID cards are NOT accepted.
- Firefighter: Must have active Proboard certification, must have U.S. Social Security Number, valid firefighter ID card, recent training completion certificate, a copy of a valid and professionally-issued certification illustrating firefighter status, paystub.
- EMT/Paramedic: Valid EMT/Paramedic ID card, recent training completion certificate, a copy of a valid and government-issued certification illustrating EMT/Paramedic status, paystub.
- 911 Dispatcher: Recent training completion certificate, a copy of a valid and professionally-issued certification illustrating 911 Dispatcher status, paystub.
Ford
Mustang® Mach-E®
Mustang®
Bronco® Sport
Bronco
Edge®
Escape®
Explorer®
Expedition®
Maverick®
Ranger®
F-150® Lightning®
F-150
Super Duty®
Transit Connect®
Transit®
E-Transit™
Lincoln
Corsair®
Nautilus®
Aviator®
Navigator®
First Responders Recognition Program
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Frequently Asked Questions
Valid January 3, 2025 – January 5, 2026
Visit the home page > enter your zip code in Step 1 > select “Find My Offer” > a link for “Program Details” will appear at the top of the page.
All verification must be completed through the fordrecognizesu.com/FirstResponder site, by completing Step 1- Find My Offer, and Step 2-Confirm My ID. This will route a consumer to our verification partner ID.me.
Eligible
You are eligible to verify as a First Responder if your occupation is any of the following:
Law Enforcement Officers
Not Eligible
ID.me does not verify the following occupational titles as First Responders:
You will need to bring a copy of your email confirmation showing the Certificate to your dealer when you’re ready to purchase/lease a new vehicle.
The offer is available to United States residents only.
The offer can be applied to a maximum of 5 new eligible vehicle purchases or leases per calendar year.
See your authorized Ford Dealer or Lincoln Retailer for more details regarding program compatability.
This offer is transferable within household and from business to business owner.
Yes, this offer may vary by market. To confirm your offer, visit the home page > enter your zip code in Step 1 > select “Find My Offer.”
Please call Program Headquarters: (888) 322-5862 or email at candihelp@fordprogramhq.com.
ID.me is an identity company based in America. The service is a federally certified Single Sign On that allows people to digitally prove their legal identity.
ID.me verifies your military status to secure your offer through a quick, simple process. Once you are verified, you will receive a confirmation email with a unique Certificate ID. Customers may be asked to upload supporting documentation to confirm their eligibility status.
If your status hasn’t been verified within minutes, please reach out to ID.me customer service for help: https://help.id.me/hc/en-us.
Currently, it is required that everyone have a valid email address to be verified. This email will receive the confirmation of the offer which can be used as proof of eligibility at the dealership. If one does not have a valid email, then a new email address must be created. The customer should then use this new email address to obtain their verification and certificate number.
ID.me requires your SSN for verification. Our partner, ID.me may require sensitive pieces of information to verify that you are eligible for a particular benefit and that no one else can claim that benefit by pretending to be you. This is typically the case for high value benefits because of the substantially increased risks of fraud. This information is strictly used for verification and fraud prevention purposes, to audit and ensure your eligibility. ID.me does not use this information for marketing or re-targeting purposes.
Please be assured that security and safety of consumer information is of utmost importance to both Ford Motor Company and ID.me. You may refer to ID.me’s Security & Compliance statements for more details.
When verifying your military status, you may be asked to upload military documentation. Ford Motor Company has initiated this process to ensure the utmost level of verification, as well as to reduce dealer workload and exposure to audits associated with this program.
- Was a valid email address provided upon enrollment?
- Check email and SPAM folders.
- Your authorized Ford Dealer or Lincoln Retailer can also initiate a search in Smart VINCENT’s “Certificate Inquiry” to help confirm if a certificate number was already generated for the customer. Certificate numbers are uploaded nightly and should be available next business day via Smart Vincent.
- If you are still unable to locate the email confirmation, contact Program Headquarters at (888) 322-5862 for assistance. A certificate search may be initiated. (Please note, this may take up to 48 hours for resolution)
There are several situations that may cause your verification attempt to be denied prior to uploading a document. Some examples include the following:
- The information you entered did not match.
- The information you entered matches an identity that already exists in our system.
- The document you uploaded already exists in our system and is being flagged as a duplicate.
- Your credit/identity profile has been frozen either voluntarily or as a result of your identity being comporomised.
- The information you entered was entered incorrectly.
- You have moved within the last year.
- There is erroneous information in your credit file.
Any of the situations listed above could be contributing to the reason for denial. If you are encountering issues verifying your identity, please contact Program Headquarters at 1.888.322.5862 for assistance.
Visit https://help.id.me/hc/en-us. On this site there is a chat option, as well as 24/7/365 support for all inquiries.
